CNC and precision machine shops run on fast, accurate quotes and reliable customer communication. Your AI Employee handles every RFQ reply, job status update, and document request — so your machinists and estimators stay on the floor, not in their email.
"I'm the owner, the estimator, and the customer service team. I spend two hours a day on emails that don't require my actual skills."
Owner-Operator CNC Machine Shop · 12 staff"A customer needed a first-article inspection report and material cert before they'd release their next PO. Found them eventually — after 45 minutes of digging."
Quality Lead Precision Machining · 28 staff"We lose jobs not because our price is wrong but because someone else replied faster. We're not slow — we're just too busy to be fast."
Shop Manager Contract Machine Shop · 35 staff"I have accounts I haven't spoken to in six months. Not because the relationship is bad — because nobody has time to reach out."
Sales Rep Precision CNC · 20 staffReads inbound RFQs, extracts material, tolerance, finish, and quantity from the customer's email, matches against your rate card and standard setup times, and drafts a complete quote. Sends after your approval.
Answers "where's my job," "when will it ship," and "is it in inspection yet" by pulling data from your job management system — instantly, at any hour.
Retrieves FAIR packages, material certs, inspection reports, and CMM data from your quality records and sends them on request — formatted, complete, and professional.
Identifies former customers who haven't quoted or ordered in 90+ days and sends personalized outreach referencing their specific past jobs and part types.
Yes. We configure it against your actual rate structure — hourly rates, setup times by operation, material markup rules. It quotes from your numbers, not generic estimates.
It connects to most shop management systems — Shoptech E2, JobBOSS, ProShop, MachineMetrics, and custom systems — via API or export. We confirm compatibility during discovery.
Yes. For shops running on spreadsheets or simple job tracking software, we build a lightweight integration. The AI Employee works with what you have, not what you wish you had.
All data is hosted in Canada or the US on your choice. We sign mutual NDAs and DPAs. The AI Employee only accesses the data stores you authorize — it doesn't pull from external sources.