We hear the same situations in every call with a manufacturer or industrial distributor.
"We get 60 RFQs a week. Half are for standard SKUs we've quoted a hundred times. Someone still has to look up the price and type a reply every single time."
Estimating Manager Contract Manufacturer · 85 staff"A customer needed their compliance certs on Friday. My team got to it Monday. They'd already sent a PO to our competitor."
Customer Service Manager Industrial Manufacturer · 120 staff"Order status is a full-time job for one of my reps. Half their day is answering 'has my order shipped.'"
General Manager Industrial Distributor · 45 staff"We have 300 accounts. The top 40 hear from us. The other 260 are one slow reply away from going to a competitor."
Sales Director Precision Manufacturing · 200 staffSales, customer service, operations, collections, compliance — every AI Employee is built against your real systems, your rules, and your data. Not a chatbot. Not a template. An AI Employee that does actual work.
Reads inbound requests, pulls your real pricing from your ERP or price sheet, and drafts a complete response — line items, lead times, and terms. Human approves before anything sends.
Handles inbound inquiries, product questions, complaints, and support requests — instantly, 24/7. Routes complex issues to the right person automatically.
Answers "where's my order," "when does it ship," and "can you confirm the PO" by pulling live data from your ERP or order management system — any hour, instantly.
Retrieves and sends spec sheets, certificates, contracts, compliance docs, and any standard file from your library — professionally, every time, with a full audit log.
Follows up on outstanding invoices, sends payment reminders at configurable intervals, and escalates overdue accounts — without anyone managing the aging report manually.
Monitors accounts that haven't ordered or engaged in 30, 60, or 90 days and sends personalized outreach based on their actual history — not a mass blast. Nobody manages the list.
Reads, classifies, and routes every inbound message to the right person or workflow. Urgent and high-value emails get flagged. Your team sees only what needs them.
Confirms POs, follows up on delivery timelines, and handles supplier documentation — so your supply chain keeps moving without anyone chasing vendors manually.
Don't see your workflow?
If it's repetitive, rules-based, and high-volume — we've built it or we'll build it. Tell us what's eating your team's time.
Book a Free AI Workflow Assessment ↗This scenario runs every week at manufacturing operations using our AI Employees. Zero time spent by your team on the quote itself.
6:12 PM Friday. Marcus at Apex Fabrication emails: "Can you quote 200× M8 hex bolt zinc-plated Grade 8.8 — need them by Tuesday?" The AI Employee picks it up within seconds — doesn't matter that your office is closed.
Pulls Marcus's order history, checks your real price sheet for M8 Grade 8.8 zinc-plated fasteners, confirms availability. No guessing. No rounding up.
In your approval queue: "Hi Marcus, 200× M8 hex bolt zinc-plated Grade 8.8 at $0.78/pc = $156.00. Lead time 4–5 days, ships Tuesday. Certs available on request. Reply 'confirm' to proceed."
One glance, click Approve. Or Edit if something's off. The AI Employee sends nothing without your say-so — until you decide it's earned that trust.
Marcus gets his quote within 2 minutes of sending it — Friday evening. Your competitor answers Monday. You already closed it.
Scenario uses the RFQ & Quote AI Employee. Similar flows exist for order status, compliance documents, and account follow-ups. See all AI Employees →
If your team spends hours every week handling the same types of tasks — quoting, follow-up, order status, document requests, collections — we build AI Employees to own those workflows. Every industry. Every size.
RFQ quoting, order status, compliance certs, mill certs, vendor follow-up. The highest AI Employee density of any sector we serve.
See manufacturing AI Employees →High-volume pricing, availability inquiries, SDS sheets, order tracking, and dormant account reactivation across hundreds of SKUs and accounts.
See distribution AI Employees →Client intake, proposal follow-up, document requests, appointment reminders, and billing inquiries — so your team focuses on billable work, not admin.
See professional services AI Employees →Quote requests, subcontractor communication, job status updates, permit document requests, and supplier follow-up across active projects.
See construction AI Employees →Quote requests, policy document retrieval, renewal reminders, claims status inquiries, and client follow-up — handled at scale without adding headcount.
See finance AI Employees →Shipment status, rate inquiries, carrier communication, POD requests, and claims follow-up — running 24/7 across every lane.
See logistics AI Employees →Appointment confirmations, insurance inquiries, referral follow-up, patient document requests, and billing status — compliant, human-approved workflows.
See healthcare AI Employees →Order status, returns and exchanges, product inquiries, review requests, and account reactivation — at volume, without growing your support team.
See retail AI Employees →We do not promise overnight magic. We promise something that actually works in your operation.
WEEK 1 — A real conversation about your operation. We learn your manufacturing workflows, your systems, and find the highest-impact AI Employees to build first.
WEEKS 2–4 — We build AI Employees configured against your real price sheet, ERP rules, and workflows. Tested in shadow mode before anything touches a customer.
WEEKS 5–8 — AI Employees go live with you approving every action. We tune based on real customer requests. Weekly check-ins to track performance.
WEEK 9+ — AI Employees handle their work. We monitor uptime and quality. Weekly performance reports. Monthly business reviews.
We understand ERP workflows, compliance requirements, sales processes, and the language of your industry. We don't start from scratch — we've built these workflows before.
You do not build the AI Employees. We do. You receive the finished product, configured for your operation.
Every AI Employee connects to your real ERP, price sheet, and document library. No generic database. No guessing.
Human in the loop by default. Full autonomy only when you tell us you're ready for specific workflows.
Build fee plus flat monthly retainer. No usage credits. No overages. No six-month statements of work.
You own the configuration. We hand off complete documentation. Cancel any month.
If something is not here, ask us on the discovery call. We will not dodge.
Yes. We build RFQ AI Employees that read inbound quote requests, match specs to your real pricing matrix and ERP catalog, and draft a complete reply with line items, lead times, and certifications. A human reviews and approves before anything sends. For unusual specs outside your matrix, the AI Employee drafts what it can and escalates the rest.
Most major manufacturing ERPs via API or structured export — SAP, Oracle, Epicor, NetSuite, Syteline, IFS, Shoptech E2, JobBOSS, ProShop, and custom systems. We assess your environment during discovery and build the integration as part of the project. You do not need to change your existing systems.
Not until you say so. Default mode is human-in-the-loop — the AI Employee drafts, a human approves, then it sends. Once you trust a specific workflow, you can promote it to autonomous. You can always revert.
Roughly 90 days from first call to fully running. Discovery in week 1, build in weeks 2–4, refinement with you approving every action in weeks 5–8, fully live by week 9. Faster is possible for simpler scopes.
A one-time build fee plus a flat monthly retainer covering hosting, monitoring, and ongoing tuning. No usage credits. No surprise overages. Starter plans begin at $1,500/month plus a $3,500 build fee. Exact numbers depend on scope and we quote during discovery.
Hosted in Canada or the US, your choice. We sign mutual NDAs and DPAs. Your data is never used to train external models. You can export everything and walk away.