PCB contract manufacturers and electronics OEMs handle hundreds of RFQs, compliance certificates, order status inquiries, and customer follow-ups every week. Your AI Employee handles every repetitive one — so your team handles what requires real expertise.
"We quote the same 15 board specs 50 times a month. Someone has to pull the Gerber specs, check the stackup, and type a reply every single time."
Estimator PCB Contract Manufacturer · 45 staff"A customer needed their IPC Class 3 compliance cert on Friday. I got to it Monday. They'd already called our competitor."
Customer Service Manager Electronics CM · 90 staff"Half my account managers' week is answering 'where's my order' from customers who are watching their production lines."
Sales Director PCB Fabricator · 120 staff"We have 200 active accounts. Maybe 30 of them hear from us proactively. The other 170 are just waiting for us to lose them."
VP Sales Electronics OEM · 75 staffReads inbound RFQs, matches specs against your real pricing rules and stackup library, and drafts a complete quote with layer count, surface finish, lead time, and certifications. The human approves before it sends. Works against your actual matrix — not a generic pricing database.
Answers "where's my order," "what's the current lead time," and "can you confirm the Gerber rev" by pulling live data from your MRP or order management system — instead of pulling a person away from the production floor to check.
Handles requests for UL certificates, IPC certifications, RoHS declarations, CoAs, and spec sheets. Pulls the right document from your library, sends it with a professional reply, and flags non-standard requests that need human judgement. No more manual lookup-and-attach for every cert request.
Monitors accounts that haven't reordered in 60, 90, or 180 days and sends personalized check-ins based on their actual order history and board specs — before they show up on a competitor's order list. Nobody has to maintain a spreadsheet to make it happen.